1. Introduction
Welcome to I-Travel Lounge LLP. By accessing our website and using our travel services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before booking any service.
2. Booking Policy
All bookings made through our website or with our travel consultants are subject to availability and confirmation. A booking will be considered confirmed only after receipt of the required payment and confirmation from our team.
3. Payment Terms
Customers are required to make payments as per the payment schedule shared during booking. Payments can be made through the available online payment options or bank transfer. Failure to make payments within the specified time may lead to cancellation of the booking.
4. Cancellation and Refund Policy
Cancellation policies vary depending on the type of travel service, airline, hotel, or tour package. Any cancellation request must be submitted in writing. Refunds, if applicable, will be processed as per the supplier’s policy and may take several working days.
5. Travel Documents
Customers are responsible for carrying valid travel documents such as passports, visas, identity cards, and permits as required by the destination country or region. I-Travel Lounge LLP will not be responsible for denied boarding or entry due to incomplete documentation.
6. Changes in Itinerary
I-Travel Lounge LLP reserves the right to modify travel itineraries due to operational reasons, weather conditions, government regulations, or other unavoidable circumstances. We will make reasonable efforts to provide suitable alternatives.
7. Liability
I-Travel Lounge LLP acts as an intermediary between customers and service providers such as airlines, hotels, transport companies, and tour operators. We are not liable for any delay, loss, injury, or damage caused by third-party service providers.
8. Customer Responsibilities
Customers must follow all local laws, regulations, and travel guidelines during their trip. Any misconduct or violation of rules may result in termination of services without refund.
9. Privacy Policy
All personal information shared with I-Travel Lounge LLP will be handled securely and used only for travel booking and service purposes. We do not share customer data with unauthorized third parties.
10. Governing Law
These terms and conditions are governed by the laws of India. Any disputes arising from the use of our services will be subject to the jurisdiction of the relevant courts in India.
11. Contact Information
For any queries related to bookings, cancellations, or services, customers can contact our support team through our official email or phone number provided on the website.
